Aaron's in Dickson, TN Closed now

Reviews about Aaron's

• ★ ☆ ☆ ☆ ☆

  December 28, 2019, by Rachel Chilton
  This place is awful. The people over the phone are extremely rude and will lie to you as well as the technicians. I called them and asked if I would get a call when the tech was on the way and they said yes considering I was on my way home from work. (We have a washing machine with them and it went out on Saturday and ruined an entire load of clothes) So I get home and 5 minutes later I have someone pulling in my driveway and then right back out of my drive way! I call the aarons people immediately to let them know I was here at the door and the techs never knocked or even got out of there truck and the lady gets rude with me! And then when the technicians arrive they don't even introduce themselves or give us their names?! We proceed to ask if they knocked and he lies right to our faces and says he knocked several times! By the way, it is also pouring down rain and they muddy up our brand new floors by walking through our living room, kitchen, and laundry room. You can't tell me an appliance company doesn't provide their techs shoe covers.. just bad customer service and a bad experience over all. I have also been a loyal customer for 5 years now and this past go around has just really made me reconsider doing business with this place ever again.